Aha! Moment Monday So, we’re thinking of expanding on Aha!s. I’d like to conduct Facebook Live interviews with people who I’ve quoted in Aha! Moment Mondays over the past four years, people like Dr. Jussi Erikkanen, Bob Proctor, Michael Gerber, William Mahood, Kathy Petrowsky Ph. D ... I’m thinking Facebook Live so that the discussions are not structured or edited but free-flowing, candid, … [Read more...]
Let’s Go For “Easy”
Aha Moment Monday Innovation or complication? Just when you get the hang of an app, a store layout or an ordering process, it changes. And as creatures of habit, we like it when we know our way around! So, put yourself in your customers' shoes. What changes have you made that you swear are upgrades but may have left your customers scratching their heads? Staying innovative is one way … [Read more...]